Unicom Online

Chinese name
联通在线
Pinyin
Liántōng Zàixiàn
Registered name
联通在线信息科技有限公司
Unified Social Credit Code
91110302788601580P registered in Beijing 北京

Telecom networks and the call itself · Customer service and contact centre

Unicom Online (联通在线信息科技有限公司) is China Unicom’s wholly-owned consumer-internet subsidiary, incorporated on 29 March 2006 as Unicom Broadband Online (联通宽带在线有限公司) and registered in Beijing’s Xicheng district with capital of RMB 400 million; its current legal representative is Liu Zhijian (刘志坚). The company runs the group’s digital-life product lines and has built a digital-human business of its own: at the 2024 China Digital Human Conference its Guangzhou company’s marketing general manager Zeng Chao (曾超) presented “Unicom digital humans — full-stack products and full-scene applications” (联通数字人全栈产品及全场景应用), and the Unicom digital human was shown at the company’s 2024 partner conference in Shanghai as a solution built on real-person likenesses.

Its patent filings run in the same direction: an October 2024 application for a service-grading method for digital-human customer service (公开号 CN 119398588 A) and another for real-time intelligent virtual-digital-human video calling (公开号 CN 119299607 A), both published in early 2025. The company also spoke at the metaverse development seminar covered by People’s Posts and Telecommunications News in December 2023 on opening its capabilities to metaverse users. A note on the name: the registered legal name carries 信息 — 联通在线信息科技有限公司 — although conference listings, including the one this record entered from, sometimes shorten it to 联通在线科技有限公司.