PCI Technology Group

Chinese name
佳都科技
Pinyin
Jiādū
Registered name
佳都科技集团股份有限公司
Unified Social Credit Code
91440101731566630A registered in Guangdong 广东
Stock code
  • SSE:600728 Shanghai Stock Exchange 上海证券交易所

Customer service and contact centre · Digital employee in industry and infrastructure

PCI Technology Group (佳都科技集团股份有限公司) is a Guangzhou AI and rail-transit technology company, listed on the Shanghai Stock Exchange as 600728 and incorporated as a legal person on 30 September 2001 (the group traces to 1992; the listed entity’s former name was 佳都新太科技股份有限公司). Its digital-human work rides on the self-developed Zhixing transport large model (知行交通大模型), released in June 2023 together with Xiaojia (小佳), a metro virtual digital employee positioned as a thinking service persona for stations. Metro intelligent customer-service digital humans on the model went into pilot at Changsha Metro Line 6 stations including Huanghua Airport, where the company says the digital human can take over about 85 percent of manual ticketing work, handling lost-and-found, wayfinding and ticket business in conversation.

The financial press added the company to the virtual-digital-human concept in December 2023, citing its December 2022 strategic cooperation agreement with the digital-creative company Fantuo Digital Creation (凡拓数创) across virtual reality, virtual digital humans and government-affairs metaverse. Its jointly-developed digital-twin smart-subway platform with subsidiary Guangzhou PCI Intelligent Technology (广州佳都智通科技有限公司) was selected among the national metaverse typical cases. The group is chaired from Guangzhou with legal representative Chen Jiao (陈娇) and registered capital of RMB 2.13 billion; its verified Weibo account carries the exact legal name.