Haobai Information Service
- Chinese name
- 号百信息
- Pinyin
- Registered name
- 号百信息服务有限公司
- Unified Social Credit Code
91310109664399675Kregistered in Shanghai 上海- 号码百事通 (Service)
Telecom networks and the call itself · Customer service and contact centre
Haobai Information Service (号百信息服务有限公司), a China Telecom company registered in Shanghai’s Hongkou district on 15 August 2007 with Jiang Hongmin as legal representative, runs China Telecom’s communications assistant service (天翼通信助理).
The assistant has a digital-human virtual helper (数字人虚拟小助理). Its AI version answers calls for subscribers whose phones are off, out of signal or unanswered, replying in a cloned voice of the user and taking video calls with a choice of digital-human figures, including licensed influencer likenesses; it also answers suspected fraud calls automatically.