China Mobile Henan
- Registered name
- 中国移动通信集团河南有限公司
- Unified Social Credit Code
91410000719172532Qregistered in Henan 河南- Website
Telecom networks and the call itself · Customer service and contact centre
China Mobile Henan (中国移动通信集团河南有限公司), the provincial operating company of China Mobile in Henan — established in August 1999 in Zhengzhou and formerly named 河南移动通信有限责任公司 — carries digital humans into the public telephone network through the 5G New Calling service. Its “5G New Calling AI Digital Human: crossing barriers, hearing the world” (5G新通话AI数字人：跨越障碍，听见世界) project, built with ZTE (中兴通讯), fuses 5G new calling with natural-language processing and dynamic-expression light-field capture so that an ordinary voice call becomes a multimodal interaction, aimed at China’s roughly 27 million hearing-impaired and 254 million elderly users; the project took a first prize at the ICT China 2025 case awards, one of six first prizes the carrier collected there.
The partnership has continued past the award: the two companies demonstrated 5G new-calling AI agents on the live network in Lankao in April 2025, showed an AI-plus-new-calling service over the commercial 5G network at the PT Expo, and launched an AI noise-reduction upgrade to the core network in late 2025 — positioning the carrier’s calling infrastructure as an entry point for in-call AI and digital-human services rather than a plain voice channel.