China Merchants Bank

Chinese name
招商银行
Pinyin
Zhāoshāng Yínháng
Registered name
招商银行股份有限公司
Unified Social Credit Code
9144030010001686XA registered in Guangdong 广东
Stock code
  • SSE:600036 Shanghai Stock Exchange 上海证券交易所

China Merchants Bank (招商银行) is a Chinese joint-stock commercial bank founded in Shenzhen in 1987, the first mainland bank wholly held by corporate legal persons, registered at 深南大道7088号招商银行大厦 in Futian and listed in Shanghai since 2002.

It deploys digital humans in customer education and branch service. A named digital human, Xiao Zhao (小招), fronts a “Digital Human Xiao Zhao Classroom” (数字人小招课堂) used in Shanghai consumer-protection and anti-fraud programmes among interactive Q&A modules, and its Chongqing branch has been reported deploying digital human services in community settings as an interactive fintech experience.